...

PKB tracks the avoided costs and carbon footprint in the statistics dashboard:

...

How

A mail (postal company) partner will process documents received from a customer and send these digitally to PKB using an HL7 message. The partner can check the registration status of the patient on PKB and, if eligible, may invite the patient to sign up to PKB using generated tokens. If documents sent digitally to PKB are not read, then the mail partner has the option to send them in the post by querying the read status of the document in PKB using the read receipt query.

Many different letter types can be sent into to PKB, including appointment letters, discharge summaries, and clinic letters.

The patient receives a notification that they have a new document in their record - they . They click the hyperlink to open the message and view the document as a PDF. If the patient has difficulty opening the document, they can report the issue and receive a postal copy of the letter.

...