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PKB can be the digital solution for many perioperative teams wanting to improve surgical pathways. Providing digital informed consent, digitalised shared decision tool care plans, pre and post-surgery questionnaires and care plans, giving patients advice, reducing clinical appointment time, saving hospital money and improving the experience for both the patient and the clinical teams.

PKB's messaging and questionnaire functionality can help teams complete earlier pre-operative screening to help identify patients with additional health needs who would benefit from extra support both before and after surgery. The library and care plan features can give patients information pre and post-op and provide hospitals with a digital waiting well solution.

Current problems

  • A third of on-the-day cancellations are due to people not being clinically ready for treatment

  • Patients who are not fully ready for treatment are at greater risk of significant complications after surgery

  • Result in a hospital admission up to three times longer than average

  • Earlier pre-operative screening isnt happening

  • Long waiting lists for elective surgery, thousands of people waiting over two years for surgical procedures

  • Limited ability for organisations to engage with those patients on the waiting list, to support patients in waiting well

PKB Solution

  • Validating waitlist via questionnaire

  • Secure messaging feature allows professionals to share information with patients pre and post surgery

  • Support patients waiting well with care plans and library of resources

  • Send patients digital appointments and appointment letters

  • Information is shared about patient requirements ahead of treatment

  • Validate support required by collecting data from patients to triage them ahead of interactions (care plans, questionnaires, messaging)

  • Informed consent and shared decision tools

  • Care plans for all stages of perioperative care, consent, pre-operative assessment, post-operative, post-op rehab and enhanced recovery

Benefits

  • Patients added to the correct surgical team on PKB using the “add to teams" solution

  • Patients are sent a preoperative questionnaire to fill in before the appointment, meaning reduced time in the appointment

  • Saving time and money

  • Patients have access to preoperative information in the library

  • Patients can follow correct exercise plans pre-surgery

  • Digital consent that is editable and sharable

  • Once a patient has had surgery, postoperative information will be available to the patient immediately on discharge

  • Postoperative care can be delivered through PKB

  • Questionnaires can be triggered out to the patient

  • Reduced post-surgery infections

PKB Perioperative workflow

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Workflow

Use cases

Diabetes

The team uses PKB to manage the cohort of patients admitted for surgery diagnosed with Diabetes. As part of a Diabetes/Surgical improvement project for patients with Diabetes throughout the Perioperative process. From Pre-assessment through to postoperative discharge follow-up. Enabling the use of the library for information and health and well-being support throughout the perioperative process.

Pre-operatively

PKB is used to collect patient information ahead of surgery. Information is assessed to confirm patient suitability for surgery and determine the pathway. Patients must complete a health and lifestyle questionnaire at home. The results are assessed, and patients are streamlined to an appropriate surgical pathway. Once the surgery is performed, patients are discharged from an inpatient list either to GP care or to an outpatient setting.

Orthopaedics

The Ortho Prehab team uses questionnaires, library resources and a care plan in PKB to support patients awaiting joint replacement surgery. The care plan and resources form an 8-week prehabilitation programme with everything from exercise videos to mental health activities. Patients would otherwise have no in-person support as they are low priority, compared to higher priority patients who attend a 12-week course in person.

Renal

The ERAS renal team are using PKB to digitalise their journal. Patients will be made aware of the journal pre-surgery and then asked to complete it immediately after surgery and for ten days to monitor vitals.

Colorectal

The team has a care plan informing patients about what they should do before surgery and has a place to document progress immediately post-op to help with a quicker discharge.

Key PKB features

PKB can be used in all areas of perioperative care. Below are the key featured teams are already using.

Questionnaires

Patients can initiate a questionnaire by clicking Start Questionnaire on their homepage or directly within the NHS App. Once completed, the questionnaire can be sent to a professional or team.

Teams using the questionnaire tool can ensure the outcome of clinical reviews is recorded and the patient has a copy. Teams can also identify patients suitable for virtual appointments or pre-operative assessment questionnaires.

PKB's advanced questionnaire functionality

The features include:

  • Scoring and calculations

  • Branching, allowing patients to complete the parts of the questionnaire that are relevant to them

  • Coded fields questionnaires can be mapped to clinical codes

  • Patients can save drafts

  • Send questionnaires to patients who aren’t registered or already in your team

Questionnaire templates

Messaging

  • Patients have access to message their healthcare team (saving time on the phone)

  • The Admin team can triage messages. Either resolving or passing onto another speciality team

  • Universal Messaging is the ability for patients to message clinical and non-clinical teams

  • Team-based messaging allows teams to automatically receive secure messages and questionnaires/consultations as a group rather than as individuals

  • Enhance recovery for post-operative care can be delivered

Library

  • A wealth of resources such as pre-op, post-op

  • Wound care

  • Rehab

  • National and local information and guidance

  • Videos

  • Hospital and organisation information

  • Disease-specific information

Care plans

PKB have a care plan toolkit with examples of care plan templates used by teams. There is a process for teams to amend care plans or create new ones here.A selection of perioperative care plans is below.

Journal

  • Digitalise journal

  • Pre-surgery and post-surgery to support enhanced recovery programs

Data

Comms

  • Provide clear information for patients on how to use PKB pre- and post-surgery and what support the teams provide digitally.

  • Comms to staff on the new clinical and patient digital pathways

Further information