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Following instruction on this page you can test if your network traffic can flow both ways between your host and client has support for one of the SSL/TLS versions required by our servers.

On the host that runs your service run the next command:

...

Panel
panelIconId1f3c1
panelIcon:checkered_flag:
panelIconText🏁
bgColor#DEEBFF

NEXT: Consult documentation of your integration enginge for to see what SSL/TLS versions it supports.

...

Panel
panelIconId1f3c1
panelIcon:checkered_flag:
panelIconText🏁
bgColor#DEEBFF

NEXT: Consult documentation of your integration enginge for to see what SSL/TLS versions it supports.

Panel
panelIconIdatlassian-light_bulb_on
panelIcon:light_bulb_on:
panelIconText:light_bulb_on:
bgColor#FFFAE6

TIP: This ususally indicates that client software is outdated might be outdated or missing security updates (can be OS and/or integration engine version).

Panel
panelIconId1f3c1
panelIcon:checkered_flag:
panelIconText🏁
bgColor#DEEBFF

NEXT: See way how you can Explore ways to update your client software.