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Panel
panelIconIdatlassian-light_bulb_on
panelIcon:light_bulb_on:
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bgColor#FFFAE6

TIP: You might need to change the hostname my.patientsknowbest.com depending on what API you are trying to reach. To get the relevant hostname consult our PKB API Network Connectivity page.

Expected success output

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Panel
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panelIcon:checkered_flag:
panelIconText🏁
bgColor#DEEBFF

NEXT: Make sure your send traffic from an IP address that you previously whitelisted with us.

Panel
panelIconIdatlassian-light_bulb_on
panelIcon:light_bulb_on:
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TIP: To request an IP address to be allowed through our firewalls, please contact integrations@patientsknowbest.com.

The IP address to be whitelisted will be the IP address as presented to PKB once outside of your internal network. This is often the IP address once NAT’d. Please consider any failover IPs that you may need to whitelist also. Your network team will be able to help you determine the correct IP address.

Server is down
Code Block
Starting Nmap 7.95 ( https://nmap.org ) at 2024-11-15 10:03 CET
Note: Host seems down. If it is really up, but blocking our ping probes, try -Pn
Nmap done: 1 IP address (0 hosts up) scanned in 3.02 seconds

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