PKB has built a library of online courses using the Lessonly system; the lessons to support training on the PKB platforms using a system called Tribal Habits; the portal topics are designed to be taken by anyone new to using PKB, whether that is our own new staff or users in our deployments.customers.
...
How to register
To preview the lessons designed for our customers to train them on the PKB user interface, please click on the following links:
Coordinator users | Professional users | Patient user
The lessons are designed to be bite-sized- taking around 5 minutes each enrol in one of the portal topics you can registerhere using our self-registration page.
...
To register you will need to use the token below or email the training team at training@patientsknowbest.com and let them know what topics you want to complete. PKB has e-learning for our Patient, Professional, Privacy officer, Organisation administrator or Coordinator accounts.
The Token for self-registration is:
PKB
...
Catalogue
In every PKB learning portal, there is a catalogue of PKB topics for people to view and complete. Take a look through the topics relevant to your role and remember the Patient Topic is designed for everyone.
...
Topics
Topics are divided into bite-sized sections, each taking around 5 minutes and addressing a couple of features at a time in any of the roles within PKB. The lessons topics are very structured, starting with a recap of the key points that will have been covered in the training received directly from the PKB Customer Success Project Management Team directly.
| Info |
|---|
In the preview above you can not answer the questions in the lesson but you are able to see the structure. If you or anyone in your team would like to test your knowledge using the lessons then please share with your Success Team contact the email addresses of the participants and we will assign the appropriate lessons to you and your team.
To view the portal Topic, click on the links below. |
| View file | ||
|---|---|---|
|
| View file | ||
|---|---|---|
|
| View file | ||
|---|---|---|
|
Knowledge Check
At the end of the lessontopic, the user's knowledge is then assessed , by answering 5 three or so multiple-choice or free-text questions which that are automatically scored, and feedback is given. PKB has set each of these lessons with a "pass" threshold of 100%. PKB view views the responses submitted by each user to identify gaps in knowledge which that can be addressed by the site's Customer Success contact for the site.
Below is an example multiple-choice question as well as the "report card" showing correct or incorrect answers, question number, question, the response given, and the correct answer.
...
Depending on the role the user is adopting within PKB, they can expect that the full course they will complete will comprise of up to 10 lessons for them to work through, promoting comprises one topic, with four or five lessons to work through. This course promotes independent learning and consolidation of the knowledge gleaned from the direct training sessions, or it can simply acting act as a refresher for existing functionality or an introduction to new functionality as we roll it out.
Once lessons topics have been assigned to your team you have one month 14 days to complete the course and it's constituent lessons.PKB will continually develop new lessons over time so please do discuss this with your PKB Success team contact who can assign you the relevant lessons and take feedback.
Further information
If you would like information on how to register with your PKB learning portal, please click here.