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User research helps us to understand how other people use Patients Know Best (PKB), so that we can respond more effectively to their needs with informed and inspired design solutions. We have always gathered feedback regularly, be it directly with our growing network of users or via our support desk and we would like to keep expanding on this research as our user-base and product grows.
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If you would like to participate in user research or usability testing (this will take place online) - please complete this short form
If you would like to subscribe to our user research surveys click here
If you would like to join our Patient Advisory Group, you can find out how here
Alternatively you can also contact us with general feedback or about either of the above by emailing uxresearch@patientsknowbest.com
Our privacy notice for user research is published here
Research outcomes
You can read about previous user research & usability testing carried out by clicking the links below: