PKB has built a library of online courses using the to support training on the PKB platforms using a system called Tribal Habits system; the portal topics are designed to be taken by anyone new to using PKB, whether that is our own staff or our customers.
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How to register
To preview or complete enrol in one of the portal topic training modules please register here.
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topics you can registerhere using our self-registration
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Patient Portal Training Token: PATIENT
Professional Portal Training Token: PROFESSIONAL
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page.
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To register you will need to use the token above below or email the training team at training@patientsknowbest.com and let them know what topics you ant want to complete. The PKB has e-learning for our Patient, Professional or Coordinator topic. Topics , Privacy officer, Organisation administrator or Coordinator accounts.
The Token for self-registration is:
PKB
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Catalogue
In every PKB learning portal, there is a catalogue of PKB topics for people to view and complete. Take a look through the topics relevant to your role and remember the Patient Topic is designed for everyone.
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Topics
Topics are divided into bite-sized sections, each taking around 5 minutes each and addressing a couple of features at a time. The topics are structured, starting with a recap of the key points that will have been covered in the training received directly from the PKB Success Project Management Team directly.
If you or anyone in your team would like to test your knowledge using the topics then please share with your Success Team contact the email addresses of the participants and we will assign the appropriate topics to you and your team.
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To view the portal Topic, click on the links below. |
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Knowledge Check
At the end of the topic, the user's knowledge is then assessed , by answering 5 three or so multiple-choice or free-text questions which that are automatically scored, and feedback is given. PKB has set each of these lessons with a "pass" threshold of 100%. PKB view views the responses submitted by each user to identify gaps in knowledge which that can be addressed by the site's Customer Success contact for the site.
Below is an example multiple-choice question as well as the "report card" showing correct or incorrect answers, question number, question, the response given, and the correct answer.
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Depending on the role the user is adopting within PKB, they can expect that the full course comprises of one topic, with 4 four or 5 five lessons to work through, promoting . This course promotes independent learning and consolidation of the knowledge gleaned from the direct training sessions, or it can simply acting act as a refresher for existing functionality or an introduction to new functionality as we roll it out.
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Once topics have been assigned to your team you have 14 days to complete the course.
Further information
If you would like information on how to register with your PKB learning portal, please click here.