...
This toolkit provides you with resources to help manage your roll out and communications with patients, if your area is now integrated with the NHS App, and how to get the most out of this integration, this . This is designed to be complementary and used in collaboration with the wider comms toolkit available here.
...
Communication Resources
...
It is easy for patients to register via NHS login to get access to their health records on the NHS App and PKB. If you have integrated with the NHS App in your area and you are inviting your patients to register then direct them to your PKB login page where they can find the ‘Log in with NHS login’ option. For a step-by-step guide click here.
If there are patients you aren’t currently inviting but you have created their PKB records they can also access them via registering at NHS login here.
2. NHS App 'in-app' notification message about PKB
...
For a step by step guide on how to register for a new or existing Patients Know Best record click here.
Direct them to resources for additional support.
Support your patients with all the information they need by signposting them to our Manual.
Use our FAQs later in this toolkit to help them understand the benefits of registering for the NHS App/PKB.
Media resources
1.
...
Help to promote and publicise the use of PKB and the NHS app with these postcard designs.
Access the files here
...
Social Media
Why not share regular images and messages via your social media streams to reassure your patients this is legitimate and the benefits of signing up.
Access the files here
...
...
...
Sample Twitter posts
[Insert name of Organisation] are delighted to be offering a new service to our patients, allowing you access to your #HealthRecord online for free via the #NHSApp @patientsco. Find all the important information you need in one place, like appointments and test results #ManageYourHealth
...
Get FREE access to your important medical information - appointments, test results and more all from your smartphone, tablet or computer. Get the #NHSApp and @patientsco today to #ManageYourHealth - [insert link to Organisation's PKB webpage]
...
2. Roller Banners
If you have busy clinics or are attending local events to promote PKB/NHS App, why not consider getting roller banners created, including a QR code to allow patients to quickly and easily download the app.
...