What
Elective recovery is the umbrella for all the recent NHSE initiatives. NHSE have created an Elective Recovery Plan to support patient and hospitals to:
Reduce and validate waiting lists
Give patients access to data and resources digitally
Push more contact with patients
Improve patient and clinical experience
Provide choices to patients
PKB enhances Elective Care pathways, which include eMeet&Greet, Waiting List validation and management, Waiting well, Outpatient Optimisation, Peri-operative care and Patient-Initiated Follow-Up by giving organisations and patients a central digital platform for all data and digital care pathways to happen at every stage of a patient journey through the NHS.
Trust can use PKB for all the elective recovery initiatives, not just one. All the initiatives are connected to a patient's pathway through their diagnosis, treatment and discharge.
Why
The NHS is struggling with long waiting lists and an increase in patients needing care. Trusts need to expand capacity to reduce waiting times and reduce disruption of other pressure.
Treatments need to be prioritised based on clinical urgency and with the ability to provide alternative care for patients waiting for treatment. There isn't any transparency for patients; they don't know where they are on the waiting list or even know what they are waiting for.
PKB can help with the current urgent Waiting List Validation priorities and the ongoing long-term wait list management of patients and improve communication between the hospital and their patients.
How
PKB provides a digital tool for all NHSE Elective recovery plan aspects, including giving patients access to hospital data, appointments, and letters. Using the questionnaire/consultation feature to validate patients waiting repeatedly and regularly ensures accurate information when it matters most.
Give patients access to resources and information relevant to them through the PKB library and care plan features. The use of the digital NHS shared decision making tools which have been converted into PKB care plan templates. They can be added to Trust's Patient record team today!
Teams using PKB have shown how they have reduced DNAs and increased capacity while reducing phone calls and improving patient and clinical experience.
Teams can use PKB from admission to discharge. To learn more, please speak to your Success PM or contact PKB here.
Included
eMeet and Greet: Referral pathway to ensure patients know the hospital has accepted them
Enhanced eMeet and Greet: Using all of PKB capabilities to deliver NHS initiatives
Waiting List Validation: Better capture of data for local and national capacity planning
Waiting well: Prehab, staying well while waiting for surgery/treatment, including resources and information to check the patient’s situation
Decision Support Tool: Converted into PKB care plans for Elective Care Pathways
Outpatient Optimisation: Improve outpatient appointment slots and reduce DNAs
Perioperative: Including individualise Post-operative videos, care plans and messages
PIFU: Giving patients information and support to know when they need an appointment, freeing up appointments and capacity.