Background

• Name of the project

• Period: start/end date of the project

• Teams or departments where the study will take place

• Evaluation factors (Based on which factors the project will be evaluated?) i.e.

• Impact of engagement

• Adoption of PKB

• Usage of PKB

• Satisfaction on using PKB

  • Optional (requires manual data collection)

• Influence of PKB usage on better clinical decision making

Evaluation of PKB pilot/project

Project operalisation: how the department will pilot PKB

• Characteristics of the pilot i.e. specialty area, service, department 

• Patients’ cohort and special characteristics 

• Special requirements/needs  (i.e. manually input of information or via integration)

• Gathering of further information if required

• Teams’ setup ( Principal Investigator and/or nurse, fellow, admin staff to support, etc)

Statistics of the pilot  

What features each team will measure. For example, the team will measure:

• Patients registered

• Patients activated

• Times of logins per week

• Messages sent per week

• Journal enters

• Symptoms this week

• Symptoms in total

• Carers

Scaled up Demonstrator

• Which services went live

• Which are remaining

Adoption

Evaluation Criteria     Usage

Clinical and operational benefits

Financial benefits

Influence on PKB on decision making

Available Evaluation Data

General

• Total cohort of patients in each specialty

Registration

• How many patients invited

• How many patients fully registered

• Patient Satisfaction Survey with “friendliness” of sign up process (Questionnaire via PKB)

  • Eg https://pkb.wufoo.com/forms/abmu-patient-portal-survey/

  • Eg https://pkb.wufoo.com/forms/sandwell-patient-survey/

  • Eg https://pkb.wufoo.com/forms/patients-know-best-metrics-for-hiv-janssen/

  •  

• Clinician satisfaction survey “ease of registering patients” via Questionnaire

Patient Sharing records

• How many carers added by Patient

  • How many carers accepted/declined

• How many professional added by Patient

  • How many professionals accepted/declined

• How many Individuals added by Patient (Professional outside ABMU eg GP, or any other professional)

  • How many Individuals accepted/declined

Available Evaluation Data

Co-ordinator Sharing Records

• How many Professionals added by Co-ordinator (within the service)

• How many individuals added by Co-ordinator (Professional outside the service  e.g. GP)

Patient-Specific

• How many co-morbidities

• Symptoms added

• How many care plans added

• How many medications added

• Results sent

Messages

• How many total messages sent

Data available via other methods or under development in PKB

Benefits and Effectiveness

Linking data for attendances, admissions, activity in healthcare

• Evaluate the effectiveness of virtual clinics to reduce OP follow-ups/telephone follow-ups

• Link with Information and OPD Service Manager

• Working with Service Managers and Clinical teams on baselining

Patient Sharing records

• Impact on Clinical Team workloads – Questionnaire

• Impact on GP workload – work with Lead GP for Bridgend - Questionnaire

Data Collection Methods

PKB tableau data

Dashboards

• Data specific e.g. Total messages sent

Patient-Specific

Perceived impact on self-management/empowerment

Perceived impact on Patient- professional relationship

• Questionnaires

• Focus Groups

Clinical Teams

Perceived impact on Patient- professional relationship

• Questionnaires

• Meetings