FAQs - Questionnaires (Simple) (FHIR)

Question	Response

Question	Response
Can questionnaires be sent to patients outside of the questionnaire’s team?	Yes
Can requests be sent to unregistered patients?	Yes. If the patient has an email address on their record, they will receive an email informing them of the questionnaire request, even if they are not registered.
Can unregistered patients complete questionnaires without having to register first?	No. With the basic questionnaires, patients will need to register before they can access the questionnaire. However, the questionnaire request email they were sent will have included information on how to register.
Can requests be sent to deceased patients?	No
Could we accidently send a request to a deceased patient?	No. As long as the Deceased flag has been added to the patient record in PKB, the system will prevent any requests being sent for that patient.
Can requests be sent to multiple patients?	Yes, requests can be sent to a list of specified patients, or to all patients within a specified team
Can a request be sent on behalf of a 'Site'?	No. Requests must be sent from a practitioner, as is the case in the UI.
Is a Practitioner ID always required?	Yes. A practitioner always needs to be specified. Some customers chose to use a 'dummy' practitioner for all requests.
Can you stop the practitioner from receiving email notifications about the questionnaires?	Yes. You can use the "notificationFlag' parameter in the query to specify whether the practitioner should receive notifications or not. The default is to receive notifications.
Can you stop patients from being able to message the practitioner via the questionnaire request?	Yes. As long as the practitioner has been marked as not-contactable by the Coordinator, the message option will not appear to patients. If you’re using a “dummy user” you should always remember to do this configuration for them.
Will a Practitioner ID ever change?	No. However currently a practitioner will have multiple IDs, relating to the different teams they are in. So if you want to send questionnaires from different teams, you will require different practitioner IDs, even if using the same practitioner. N/B - this is due to be changed some time in 2024.
Will a Questionnaire ID ever change?	No. A questionnaire ID always stays the same. However, if a customer wants to update or duplicate a template, this can only be done by creating a completely new template, which has a completely new ID. In these cases, a new questionnaire ID will have been created.
Can customers send their own request IDs?	Yes. If a request is sent to a single patient, the query can include an ID in the 'additionalIdentifier' parameter. This will be stored against the specific request for that specific patient.
Can the Additional identifier sent in with the questionnaire request be included in the responses?	Yes, if you add an additional parameter: _include=QuestionnaireResponse:basedOn:ProcedureRequest The additional identifier will appear in the bottom of the response, under the questionnaire responses. Using PKB’s ProcedureRequest id, the business identifier can be matched to the questionnaire responses higher up in the response.
Can the patient’s demographic details be included in the questionnaire response request?	Yes, if you add an additional parameter: _include=QuestionnaireResponse:subject:Patient The patient demographic details will appear at the bottom of the response.