Benefits of PKB PROMs
- Hannah Johnson-Keck
Why
Patient-Reported Outcome Measures (PROMs) are a foundational element of
healthcare. They provide essential insights into patients' perspectives on their health, treatment outcomes, and quality of life. PROMs are versatile tools used by any clinical team and across all specialities, enabling more patient-centred care and informed decision-making.
What
PKB offers a secure, efficient, and patient-centred platform for PROM's data collection. Its advanced digital questionnaire functionality provides a comprehensive solution for capturing, managing, and analysing patient-reported data.
Key Features
Scoring and calculations: Automates scoring for standardised measures to enhance efficiency and accuracy.
Branching logic: Dynamically tailors questionnaires so patients only complete sections relevant to their situation.
Coded field mapping: Supports mapping questionnaire responses to clinical codes for seamless integration.
Save drafts: Patients can save progress and return later to complete their questionnaires.
Flexible delivery: Send questionnaires to patients whether or not they are registered on PKB or already part of your team.
Administrative efficiency: Reduces the workload and errors associated with traditional paper-based methods, improving data accuracy.
Customisable: Tailor questions to align with specific clinical pathways or service requirements.
Integrated experience: Embedded within PKB, enabling patients to complete questionnaires alongside other health management tasks such as viewing results, sharing data, or messaging their care team.
To learn more about PKB's advanced questionnaire functionality, click here.
How
Use the Advanced Questionnaires feature in PKB to create and customise PROMs surveys, collect responses, and analyse data aligned with clinical requirements to improve care.
Invite patients: Encourage patients to complete their PROMs securely in PKB. Increased registrations amplify the benefits of PKB.
Create tailored questionnaires: Use PKB’s library of PROMs examples to design templates tailored to your team’s needs.
Adapt your workflow: Integrate PKB’s digital questionnaires into your existing PROMs processes.
Flexible sharing options: Share/send questionnaires digitally via email, within the PKB platform, or through the NHS App.
Integrate with existing systems: Use PKB’s API capabilities to incorporate PROMs data into clinical pathways and systems.
Patient convenience: Patients can complete questionnaires at their convenience using any device.
Analyse data: Access real-time results and generate reports to inform care decisions.
Available to unregistered patients: Patients can complete the questionnaire by clicking a link in an email and confirming their date of birth. This makes it easier for teams to engage with 50% of patients who are not registered.
PKB’s digital PROM questionnaires are versatile and adaptable. Below are some examples of where they can be implemented:
Chronic disease management: Monitor the ongoing impact of long-term conditions like diabetes or COPD.
Surgical pathways: Assess recovery progress and patient satisfaction post-surgery.
Mental health: Capture insights into patient well-being and therapy outcomes.
Clinical trials: Collect consistent and reliable data directly from patients.
Hospitals: Use PROMs to benchmark services and drive continuous improvement.
PIFU (Patient-Initiated Follow-Up): Streamline follow-up processes by gathering patient-reported data.
Oncology: Evaluate treatment effectiveness and patient quality of life during and after cancer care.
Benefits of PKB PROMs
Secure and efficient data collection, completed within the PKB portal
Real-time insights allow for timely intervention.
Patient-centred care, incorporation of the patient's voice into clinical care planning.
Standardised PROMs ensure consistency across teams and or organisations.
PKB care plan templates for tailored interventions.
Send to all registered and unregistered patients
Use Cases
Mental Health Organisation Rollout of PKB
Sussex Partnership NHS Foundation Trust are using PKB to empower its service users to access their mental and physical health records. Crucially, this allowed service users to share parts of their records with others involved in their care, including their GP, other NHS Trusts, care workers, friends, and family carers.
Features
Appointment letters, appointments, and care plans are sent to patients with a mental health privacy label.
Recall questionnaires delivered seamlessly through an API.
Range of PROMs questionnaires includes GAD7, PHQ9, DIALOG, and DIALOG+.
Outcomes
All active adult users have been added to PKB.
36% of patients registered on PKB.
Questionnaires can be delivered without requiring patient registration.
Linking PROMs functionality to broader health record access drives significant patient participation and engagement.
Midlands Partnership NHS Foundation Trust
Midlands Partnership NHS Foundation Trust (MPFT) use PKB across adult mental health services (AMHS) and the Making Every Contact Count (MECC) initiative.
The aim was to give individuals access to their health records, enabling self-management of care to improve their experience and reduce service demand.
Features
Service users receive an email prompting them to register and complete their proms (patient-reported outcome measures).
Completed PROMs are fed back into Rio.
Clinicians use the proms data to create individualised care plans, such as:
care and support plan
overcoming challenging times
These care plans are shared directly with service users' PKB records.
Automated FHIR API triggers ensure questionnaires are sent and completed with each appointment.
Outcomes
21% of service users registered with PKB.
Successfully used across the region.
Automated workflows ensure seamless integration and repetition of questionnaires at each appointment.
PROMS Questionnaire Templates
PKB has created several PROMs advance questionnaires for our customers to use with their patients. Below are some examples please speak to your success PM about creating one for your team.
EQ-5D (quality of life measures)
PHQ-9 (depression scale)
PHQ-9
GAD-7 (anxiety scale)
DIALOG+