Patients Know Best (PKB) helps clinical teams of all specialities deliver care to their patients, with the use of secure messaging, care plans, a library of content and consultations. Giving patients the ability to view their health care data in their own Personal Health Records and the ability to message their team.
Within this section, PKB will share how teams are using PKB in different disease areas and the workflows mapped and used to support the patient and clinical pathways.
For support in creating a new patient pathway, please contact your Success PM.
Speciality areas:
How PKB can and is being used in different clinical settings to improve patient outcomes and support them to better self-manage their condition while also saving Trusts money and saving clinicians time. Each page includes workflows, content used by the team and any relevant case studies.
Appointment Management: rescheduling appointments
Cardiology: to monitor conditions like heart failure and high blood pressure
Consent: improving informed consent before a procedure or operation
Dermatology: improving clinical pathways for Dermatology patients
Diabetes: used in the prevention, early diagnosis and treatment
/wiki/spaces/TECHNOLOGY/pages/2136735764: how to deploy the next generation of medication staff
eMeet and Greet: digital letters to patients letting them know their referral has been received, including PKBs enhanced eMeet and Greet solution
Gastroenterology: allow patients to track and monitor their IBD condition, saving hospital days
Maternity: giving expected mothers access to digital care plans, their data and midwife
Mental health: giving services users access to their data via an organisation roll out of PKB and the Severe mental illness
Oncology: including colorectal cancer teams
Orthopaedics: used in pre and post-operative, physio and rheumatology
Outpatient Optimisation: how PKB can reduce missed appointments, reduce phone calls, support the implementation of a digital pre-assessment pathway
Paediatrics: giving parents access to their child's data and team, including paediatric epilepsy
Peri-Operative teams: how PKB is used in the time around an operation, including how to do post-operative follow up, informed consent and peri-operative care plans
PIFU pathway: how PKB supports and empowers patients to manage their own conditions and enables shared data
Physiotherapy: coming soon
Podiatry: coming soon
Primary Care / General Practice: how to role out PKB in GP practices
Prostate: coming soon
Respiratory: giving patients access to information and data and improving communication
Remote care anywhere: various remote consultation tools can be used by the NHS
Renal: The UK Kidney Association partnership allows patients access to their previous and future renal data in PKB
Sexual Health: reducing clinic appointments and improving patient experience
Virtual Wards: how PKB can be used to manage patients
Waitlist Validation: how PKB supports trusts to validate patients on waiting lists