Introduction

PKB is used by many different cancer teams to streamline patient care management, improve communication, and enhance the overall treatment experience. By using PKB’s features, cancer services can address several challenges and optimize their workflows to ensure better patient outcomes.

Use Cases

East Sussex Healthcare NHS Trust

Implementing virtual reviews to support prostate cancer patients using PKBs messaging, test results and symptoms features.

Benefits realised

• Reduced clinical time spent on reviewing each patient from 20 minutes to 10 minutes

• Digitising the process reduces nurse time, improves capacity in clinics and provides a more efficient service to both clinicians and patients. 

• Digital communication with patients reduces phone calls to nurses

• Instant messaging service with uro-oncology team via MHCR

• Consistency in reviews and clinic letters

• Template letters introduced - reduced nurse time in dictating clinic letters

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To read the full use case in full, click here.

Key PKB Features

There are key PKB features all cancer services can use with their patients. A list of them is below.

Questionnaires 

Patients can initiate a questionnaire by clicking Start Questionnaire on their homepage or directly within the NHS App. Once completed, the questionnaire can be sent to a professional or team.

Teams using the questionnaire tool can ensure the outcome of clinical reviews is recorded, and the patient has a copy. Teams can also identify patients suitable for virtual appointments or PIFU.

PKB's advanced questionnaire functionality

The features include:

• Scoring and calculations

• Branching, allowing patients to complete the parts of the questionnaire that are relevant to them

• Coded fields questionnaires can be mapped to clinical codes

• Patients can save drafts

• Send questionnaires to patients who aren’t registered or already in your team

Questionnaire templates

• Patient Reported Outcomes (PROMS)

• WLV questionnaire example

• Capturing Digital Outcome Measures

Messaging 

• Patients have access to message their healthcare team (saving time on the phone)

• The Admin team can triage messages. Either resolving or passing onto another speciality team

• Universal Messaging is the ability for patients to message clinical and non-clinical teams

• Team-based messaging allows teams to automatically receive secure messages and questionnaires as a group rather than as individuals.

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Library 

• Waiting Well resources

• Online patient leaflets

• Cancer support group information

• National information and resources

• Videos

Care plans 

PKB care plans can be used at every patient's condition journey stage. PKB have a care plan toolkit with examples of care plan templates used by teams. There is a process for teams to amend care plans or create new ones here. Below are some care plan templates that have been created.

• Monitoring condition plan (example cardiology monitoring care plan)

• Goals setting care plan

• Peri-operative care plans

• Consent care plans

• Enhanced recovery care plans

Appointments 

• Appointment letters and appointments sent to PKB via integration

• Manually entered appointments

Journal

• Digitalise journal

• Pre and post-surgery or treatment to support enhanced recovery programs

Data

• Sharing blood results

• Clinical letters and discharge summaries

Further information

• Somerset Cancer Register (SCR) has partnered with PKB to offer, as part of the Remote Monitoring System (RMS) package

• A use case story from East Sussex Healthcare NHS Trust: Implementing virtual reviews to support prostate cancer patients

• Oncology consent care plan: example consent care plan template created by teams using PKB.