Introduction

Patients Know Best is freely available to educational institutions, teaching future healthcare professionals.

Since the beginning of our Education Programme in 2014, we’ve partnered with 15 universities in the UK and abroad. Students can use the PKB platform to practice remote consultation skills and to learn how to work collaboratively with patients on their care. To find out more about the Universities we work with, please visit https://education.patientsknowbest.com

Training healthcare students on the tools of digital healthcare means they will graduate to work in our NHS hospitals, GP practices, and private healthcare institutions with an understanding of how the PKB platform works, knowledge of the benefits it provides patients, and an expectation that it will be used in clinical practice.

These healthcare professionals of tomorrow will be your team’s clinical champions.

Usecase

Deployment

Educational institutions can use the platform for simulation activities in various ways:

• Volunteer role-play: work with patient volunteers or actors for students to interact with

• Student role-play: students role-play, taking on the characters of both patients and healthcare professionals

• Case study learning: students work with test patient records constructed as case studies to review, add data to, and use to make assessments around

Workflow

• PKB demonstrates the platform to the University team (module leads, etc.)

• Education institution signs a free contract with PKB

• University identifies:

  • Volunteer role-play, student role-play, case study learning

  • Where PKB will sit in the curriculum - which years, which modules, which OSCEs

  • Admin support required from the University team

  • Who will hold the role of patients

  • How many student groups required

• PKB provides training for University staff

• All users registered as coordinators, patients or professionals

• Go live

PKB solution and benefits

Messaging

• Communication functions in PKB allow students to practice remote consultation skills

• Students practice maintaining accurate and comprehensive consultation records

• Clinical tutors can view students’ interactions with patients

• Asynchronous messaging allows students to witness patient health outside of office hours

Open

Care plans

• Shared care planning and co-production is often a course learning outcome for healthcare students

• Students learn these skills before they graduate; patients increasingly expect to participate in decisions about their care

Open

Data

• Students get a longitudinal view of a patient’s condition as it changes and develops, monitoring test results and symptom tracking

• Students apply their lecture-based science knowledge to patients’ health

Questionnaires

• Students experience sending PROMs and PREMS to measure patients’ health status and quality of life

• Get feedback on student-patient interaction

Further information

• Deploying PKB: how to deploy PKB in your education institution

• PKB's education partners: case studies from our existing Education partners