Research and Publications

Financial support is provided as an Educational Grant by Pfizer Limited to enable Patients Know Best to employ a full-time equivalent project manager for a 2-year post to support the deployment of the Patients Know Best (PKB) MedEd Programme Initiative for academic institutions



Leicester University Medical School has used PKB as a tool to support first and second-year medical students learning and development in conducting non-face-to-face consultations. They have published papers and reports based on this use:

To find out more about research with PKB, please visit



In an article on empathic healthcare and teaching in Leicester, the Medical School's use of PKB to teach students about compassionate patient interactions is discussed with Professor Ward calling the learning 'an integral part of all the teaching that we do'. Find the article below:


07-04-22 : Pioneering Centre for Empathic Healthcare to Open in Leicester