Schedule

Finding the Schedule page

screencapture-sandbox-patientsknowbest-auth-dashboard-action-2024-07-29-20_06_41-edit.png
The ‘Schedule’ button in the navigation ribbon.

Understanding the Schedule page

The schedule page allows you to show patients when you are not available to respond to messages. If a patient wants to send a message to you while you are marked as out of office, the drop down where they select you as the recipient will display when you are next available.

screencapture-sandbox-patientsknowbest-auth-composeMessageForm-action-2024-07-29-20_13_42-edit.png
Image showing the availability of a professional on the ‘Send a message’ page.

How do I update my schedule?

On the Schedule page, tick the box next to every day that you are not available to respond.

 

At the bottom of the page are the “Fast tick” tick boxes, for example, if you tick “Saturday” and “Sunday”, patients will know you never work weekends.

 

 

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