Patients Know Best (PKB) helps clinical assists teams of across all specialities deliver in providing care to their patients , with the use of through secure messaging, care plans, a library of content, and consultationsquestionnaires. Giving This empowers patients the ability to view access their health care healthcare data in their own Personal Health Records and the ability to message their communicate with their healthcare team.
Within In this section, PKB will share illustrate how teams are using PKB in different utilise the platform in various disease areas and the workflows mapped and used designed to support the patient both patients and clinical pathways.
For support in assistance creating a new patient pathway, please contact get in touch with your Success PM.
Speciality areas
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How PKB can and is being used in different clinical settings to improve patient outcomes and support them to better self-manage their condition while also saving Trusts money and saving clinicians time. Each page includes workflows, content used by the team and any relevant case studies.
Appointment Management: facilitating the rescheduling of appointments
Cardiology: to monitor conditions like for monitoring conditions such as heart failure and high blood pressure
Consent: improving enhancing informed consent before a procedure or operation
Dermatology: improving clinical pathways for Dermatology dermatology patients
Diabetes: used in the prevention, early diagnosis, and treatment
/wiki/spaces/TECHNOLOGY/pages/2136735764: how to deploy Education: deploying the next generation of medication staff
eMeet and Greet: digital letters to patients letting them know their referral has been received, including PKBs notifying patients about their referral status through digital letters, including PKB's enhanced eMeet and Greet solution
Gastroenterology: allow allowing patients to track and monitor their IBD condition, saving hospital daysreducing hospital stays
Learning difficulties:
Maternity: giving providing expected mothers access to digital care plans, their data, and midwife support
Mental health: giving services users access to their data via an organisation roll out of PKB and the Severe mental illness
Oncology: including colorectal cancer teamshow Somerset cancer register and PKB working together and oncology consent care plans
Orthopaedics: used in pre and post-operative, physio and rheumatology
Outpatient Optimisation: how PKB can reduce missed appointments, reduce phone calls, support the implementation of a digital pre-assessment pathway
Paediatrics: giving parents access to their child's data and team, including paediatric epilepsy
Peri-Operative teams: how PKB is used in the time around an operation, including how to do post-operative follow up
Digital Personalised Videos, used post operatively, informed consent and peri-operative care plans
Patient Initiated Follow Up (PIFU pathway): how PKB supports and empowers patients to manage their own conditions and enables shared data
Physiotherapy: coming soonPodiatry: coming soonsupporting prehabilitation and rehabilitation pathways
Primary Care / General Practice: how to role out implementation of PKB in GP practices
Prostate: coming soon
Respiratory: giving providing patients with access to information and data, and improving communication
Remote care anywhere: various remote consultation tools can be used by the NHS
Renal: The partnership with the UK Kidney Association partnership allows patients access to their previous and future renal data in PKB
Sexual Health: reducing clinic appointments and improving patient experience
Virtual Wards: how PKB can be used to manage utilizing PKB for managing patients
Waitlist Validation: how PKB supports trusts organisations to validate patients on waiting listswaiting list patients
Waiting well: prehab, staying well while waiting for surgery/treatment, including resources and information to check the patient’s situation