Patients Know Best (PKB) assists teams across all specialities in providing care to their patients through secure messaging, care plans, a library of content, and questionnaires/consultations. This empowers patients to access their healthcare data in their Personal Health Records and communicate with their healthcare team.
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How PKB is being used in different clinical settings to improve patient outcomes and support them to better self-manage their condition while also saving money and clinicians time. Each page includes workflows, content and relevant case studies.
Appointment Management: facilitating the rescheduling of appointments
Cardiology: to monitor conditions like for monitoring conditions such as heart failure and high blood pressure
Consent: improving enhancing informed consent before a procedure or operation
Dermatology: improving clinical pathways for Dermatology dermatology patients
Diabetes: used in the prevention, early diagnosis, and treatment
/wiki/spaces/TECHNOLOGY/pages/2136735764: how to deploy Education: deploying the next generation of medication staff
eMeet and Greet: digital letters to patients letting them know their referral has been received, including PKBs notifying patients about their referral status through digital letters, including PKB's enhanced eMeet and Greet solution
Gastroenterology: allow allowing patients to track and monitor their IBD condition, saving hospital daysreducing hospital stays
Learning difficulties:
Maternity: giving providing expected mothers access to digital care plans, their data, and midwife support
Mental health: giving services users access to their data via an organisation roll out of PKB and the Severe mental illness
Oncology: including colorectal cancer teamshow Somerset cancer register and PKB working together and oncology consent care plans
Orthopaedics: used in pre and post-operative, physio and rheumatology
Outpatient Optimisation: how PKB can reduce missed appointments, reduce phone calls, support the implementation of a digital pre-assessment pathway
Paediatrics: giving parents access to their child's data and team, including paediatric epilepsy
Peri-Operative teams: how PKB is used in the time around an operation, including how to do post-operative follow up
Digital Personalised Videos, used post operatively, informed consent and peri-operative care plans
Patient Initiated Follow Up (PIFU pathway): how PKB supports and empowers patients to manage their own conditions and enables shared data
Physiotherapy: coming soon
Podiatry: coming soon
supporting prehabilitation and rehabilitation pathways
Primary Care / General Practice: how to role out implementation of PKB in GP practices
Prostate: coming soon
Respiratory: giving providing patients with access to information and data, and improving communication
Remote care anywhere: various remote consultation tools can be used by the NHS
Renal: The partnership with the UK Kidney Association partnership allows patients access to their previous and future renal data in PKB
Sexual Health: reducing clinic appointments and improving patient experience
Virtual Wards: how PKB can be used to manage utilizing PKB for managing patients
Waitlist Validation: how PKB supports trusts organisations to validate patients on waiting listswaiting list patients
Waiting well: prehab, staying well while waiting for surgery/treatment, including resources and information to check the patient’s situation