IBD Teams

Patients with Inflammatory Bowel Disease (IBD), such as Crohn's disease or ulcerative colitis, are successfully using PKB to self-monitor their symptoms and track their condition.

PKB provides patients and the team with a platform for more effective, patient-centred overall management of IBD.

Current problems

  • Patients with mild symptoms may need minimal or no treatment but still have regular appointments

  • Teams experience a high level of face-to-face appointments

  • Telephone conversations are lengthy

  • Teams want the ‘Annual Review’ and ‘Flare Up’ questionnaires digitally.

  • Teams want to give patients online resources to support self-manage

  • Teams want patients to have access to their IBD blood results

PKB solution

  • PKB enable the transfer of patients from routine face-to-face appointments to efficient remote monitoring, enabling early detection of issues and prevent disease flare-ups requiring hospitalisation.

  • PKB allowing patients to monitor their own symptoms, empowering them to make the decision when they need hospital treatment and when they can self manage.

Benefits

  • Individual care plans with escalation plans

  • Online resource library

  • Secure messaging between patients & team that can be initiated by patients and professionals

  • Ability to send videos, files and images securely

  • Digitally appointment letters and appointments

  • Access to laboratory results

  • Symptom and measurement tracker

PKB key features

Questionnaires 

Patients can initiate a questionnaire by clicking Start Questionnaire on their homepage or directly within the NHS App. Once completed, the questionnaire can be sent to a professional or team.

Teams using the questionnaire tool can ensure the outcome of clinical reviews is recorded and the patient has a copy. Teams can also identify patients suitable for virtual appointments or pre-operative assessment questionnaires.

PKB's advanced questionnaire functionality

The features include:

  • Scoring and calculations

  • Branching, allowing patients to complete the parts of the questionnaire that are relevant to them

  • Coded fields questionnaires can be mapped to clinical codes

  • Patients can save drafts

  • Send questionnaires to patients who aren’t registered or already in your team

Questionnaire templates

questionnaire.png

Messaging

  • Patients have access to message their healthcare team (saving time on the phone)

  • The Admin team can triage messages. Either resolving or passing onto another speciality team

  • Universal Messaging is the ability for patients to message clinical and non-clinical teams

  • Team-based messaging allows teams to automatically receive secure messages and questionnaires as a group rather than as individuals

  • Patient initiated messaging

  • Ability to share videos, files and images securely

iPad Outline - Messaging.png

Library

  • A wealth of resources such as Diet Advice, Counselling Info, and Educational Info on IBD

  • Central trust library for advice, services and information

  • Disease and condition information with advice and resources

  • Treatment plans, for example, a rehab program with videos and advice a patient needs to watch and read each week

  • Advice on Living well, including exercise, healthy eating, quitting smoking and alcohol recommendations

  • Details and links to National and local support groups and website

Care plans

PKB care plans can be used at every stage of a patient's condition journey, below are some of the care plan templates being used and templates that can be created.

Add and view data

  • Patients can view hospitals and GP data  where an integration with PKB has been set up

  • Data can include sharing blood tests, x-ray reports, clinic and appointment letters, appointments and discharge summaries 

  • Patients can add information themselves, including operations and conditions

  • Patients can track key measurements and add any symptoms related to their orthopaedic condition

Example goal

  • To give patients the ability to monitor their own symptoms, decide when they need to go to the hospital and seek information and advice about self-management of their IBD, preventing acute hospitalisation.

Workflow

  1. PKB: receives patient’s appointment

  2. PKB: notifies patient about appointment

  3. Patient: attends appointment with the IBD team

  4. IBD Team: views patients PKB record and adds care plan

  5. PKB: notifies patients a care plan has been added

  6. Patient: reads care plan, starts tracking symptoms

  7. IBD Team: view patient’s BP and symptoms and changes treatment plan when needed

Further information: